Privacy Policy

Effective Date: January 16, 2025

1. Introduction

This Privacy Policy explains how AITourPilot (“we”, “our”, or “us”) collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Who We Are (Data Controller)

AITourPilot S.L.

Carrer de les Ramelleres 9

08001 Barcelona, Spain

Email: info@aitourpilot.com

3. Data We Collect and Why

We collect the following data types:

• Contact Details (e.g., name, email): When you contact us via our forms or subscribe to our newsletter.

• Analytics Data (e.g., IP address, browser info, visited pages): To understand usage patterns and improve our services.

• Session Behavior (e.g., clicks, scrolls, dwell time): Captured via Hotjar to optimize website usability.

Legal Basis:

We process your data based on your consent (Article 6(1)(a) GDPR) or our legitimate interest in improving the user experience (Article 6(1)(f) GDPR).

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Enable basic website functionality

  • Analyze user behavior (Google Analytics, Hotjar)

  • Improve marketing performance (LinkedIn, Meta Pixel, etc.)

You can manage your cookie preferences through your browser or via our [Cookie Settings] on the website.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal and accounting requirements.

6. Your Rights (under GDPR)

You have the right to:

  • Access your data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, email: info@aitourpilot.com

7. Data Transfers Outside the EU

If your data is processed outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs).

8. Data Security

We use appropriate technical and organizational measures to protect your personal data, but no system is 100% secure.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their privacy policies.

10. Legal Obligations

We may disclose your data:

  • To comply with legal obligations

  • To protect our legal rights

  • In response to lawful requests by public authorities

11. Policy Updates

We may revise this Privacy Policy from time to time. The latest version will always be available on our website.

12. Contact Us

If you have questions about this Privacy Policy, contact:

AITourPilot S.L.

Carrer de les Ramelleres 9

08001 Barcelona, Spain

info@aitourpilot.com